To be successful you will need

• Recognised Certificate IV qualification in Community Services (or equivalent) or enrolment in studies is preferred.
• Prior experience working respectfully with clients from diverse backgrounds and in providing care, support and monitoring of clients who are intoxicated in public places and or in supervised accommodation settings.
• Demonstrated ability to establish rapport and connection with people experiencing alcohol and other drug challenges, mental health issues, homelessness, disconnection from family and or those who are detained or incarcerated.
• Experience in risk assessment, crisis management and skills in navigating solutions to challenges that arise in 24/ 7 facilities and a good understanding of public intoxication, addiction, mental health and domestic / family violence issues.
• Ability to network and collaborate with First Responders, health and medical professionals and other service providers. 
• Good communication, numeracy, administration, data entry and computer skills and the ability to learn IT systems.
• Ability (and willingness) to comply with policies, procedures, established practices and contract deliverables.
• Commitment to diversity, inclusion, reconciliation and closing the gap objectives and experience working with First Nations people, organisations and communities.

Compliance

• Evidence of qualifications or enrolment if claimed
• Satisfactory outcome of a current (less than 3 months old) National Criminal History Check
• Blue Card (QLD working with children card)
• QLD drivers’ licence ‘Class C’ or interstate equivalent
• Ability (and willingness) to be on 24/7 rotating roster and undertake shift work
• Required to transport clients and or to visit clients in their place of residence or within another setting
• Out of hours may be required from time to time
• Ability (and willingness) to undertake local/regional travel  
•  First Aid certificate and CPR certificate.

What we can offer you

• A rewarding career with a growing, respected for purpose not-for-profit organisation 
• SCHADS Award Level 1 (Crisis Accommodation)  
• Access to Employee Assistance Program (EAP) and Chaplaincy Service 
• Comprehensive Induction Program 
• A willingness to explore flexible workplace arrangements 

Why work for Anglicare NQ

Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ’s purpose, core values and strong commitment to being a Child Safe Organisation and to the people and communities of North and Far North Queensland. 

Diversity and inclusivity are important to Anglicare NQ. We are committed to ensuring our workplaces and services are safe, fair and accessible. 

Ready to Take the Next Step? 

Click the Apply button and submit a cover letter along with your CV. Applications close Tuesday 17th November, however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email hr@anglicare.net